Alison joined Krapf’s in 1982 as a school bus driver and office worker. In 1984 she was named Director of Operations for the paratransit division of Krapf Coaches, and was instrumental in developing and implementing the new demand-responsive transportation system for Chester County, PA. In 1995, she was named Vice President of Krapf’s paratransit division.
In 2004, Alison made the decision to transfer to Krapf School Bus and accepted the position of Area General Manager. In this position she was responsible for the daily operations of eight (8) school bus contracts, overseeing the route performance, supervising office personnel and providing leadership in Krapf’s Operations Excellence Program. Additionally, she afforded her expertise with a large conversion and several acquisitions.
Following fourteen years as an AGM, Alison assumed her current role of Director of Human Capital Management. In this key position, she is tasked with lowering the turnover rate for all school bus drivers and monitors, which in turn will enhance customer service and lower the cost of service. Alison is a graduate of Elizabethtown College.